Despite her dental anxiety, Jeannie is happy with both the treatment and treatment style she has experienced at Adult Dentistry of Ballantyne. She says Dr. Harrell’s no-pressure manner and the warm, caring attitude of the staff always put her at ease.
Afraid of Dentists – Charlotte NC: Jeannie’s Story
My name is Jeannie Outen. I have been a patient of Dr. Harrell’s for about a year and a half. I really enjoy every aspect of the service that I have been getting — from the reminders that I get very early on, so I have plenty of time to check my schedule and reschedule if I need to, all the way down to the assistants that do the cleaning. I mean they are fantastic.
And Dr. Harrell has been really fantastic, too, just because I really like that he doesn’t pressure me to get things that I don’t need done. So, overall, I have been very satisfied. I also have a fear of dentists and I don’t really respond well to certain types of personalities or people who are not really good listeners. I feel like Dr. Harrell was really a good listener, and I just feel very comfortable here. So, I think that it’s a practice that I will continue to come to.